{"id":224,"date":"2021-02-18T13:27:16","date_gmt":"2021-02-18T05:27:16","guid":{"rendered":"https:\/\/www.mypbx.com.hk\/blog\/?p=224"},"modified":"2021-02-18T13:27:23","modified_gmt":"2021-02-18T05:27:23","slug":"%e4%bb%80%e9%ba%bc%e6%98%af%e5%ae%a2%e6%88%b6%e9%97%9c%e4%bf%82%e7%ae%a1%e7%90%86-crm","status":"publish","type":"post","link":"https:\/\/www.mypbx.com.hk\/blog\/%E4%BB%80%E9%BA%BC%E6%98%AF%E5%AE%A2%E6%88%B6%E9%97%9C%E4%BF%82%E7%AE%A1%E7%90%86-crm\/","title":{"rendered":"\u4ec0\u9ebc\u662f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) ?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"770\" height=\"550\" src=\"https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/call-center-landscape.png\" alt=\"\" class=\"wp-image-228\" srcset=\"https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/call-center-landscape.png 770w, https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/call-center-landscape-300x214.png 300w, https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/call-center-landscape-768x549.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p>\u9996\u5148\u6211\u5011\u8981\u660e\u767d\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) \u7684\u5b9a\u7fa9 \u3002\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08 CRM \uff09\u53ef\u4ee5\u7406\u89e3\u70ba\u4e00\u500b\u4f01\u696d\u5982\u4f55\u8207\u5ba2\u6236\u4e92\u52d5\u4e26\u5efa\u7acb\u6301\u4e45\u95dc\u4fc2\u7684\u8853\u8a9e \u3002\u4f5c\u7528\u662f\u4f7f\u4f01\u696d\u53ef\u4ee5\u6536\u96c6\uff0c\u5206\u6790\uff0c\u7de8\u8f2f\u548c\u5b58\u5132\u6709\u95dc\u7684\u6f5b\u5728\u5ba2\u6236\u548c\u7576\u524d\u5ba2\u6236\u7684\u8a0a\u606f \u3002<\/p>\n\n\n\n<p>CRM \u7684\u4e3b\u8981\u76ee\u6a19\u6709\u4e09\u500b 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\u7cfb\u7d71\u800c\u53d7\u76ca\uff0c\u56e0\u70ba\u5b83\u53ef\u4ee5\u5c07\u628a\u6578\u64da\u4fdd\u5b58\u5728\u7d71\u4e00\u7684\u5b58\u5132\u5eab\u4e2d\uff0c\u4e26\u5e6b\u52a9\u5718\u968a\u6210\u529f\u5730\u5438\u5f15\u5ba2\u6236\u3002<\/p>\n\n\n\n<p><strong>\u4e2d\u578b\u4f01\u696d<\/strong><br>\u4e2d\u578b\u4f01\u696d\u7d44\u7e54\u53ef\u4ee5\u901a\u904e CRM \u7cfb\u7d71\u7ba1\u7406\u4e00\u7cfb\u5217\u7684\u71df\u92b7\u53ca\u92b7\u552e\u3002\u5b83\u662f\u4e00\u500b\u5b8c\u7f8e\u7684\u5de5\u5177\uff0c\u53ef\u4ee5\u5e6b\u52a9\u4e2d\u578b\u4f01\u696d\u64f4\u5927\u898f\u6a21\uff0c\u81ea\u52d5\u5316\u4efb\u52d9\u4e26\u63a8\u52d5\u6230\u7565\u76ee\u6a19\u5411\u524d\u767c\u5c55\u3002<\/p>\n\n\n\n<p><strong>\u5927\u578b\u8de8\u570b\u7d44\u7e54<\/strong><br>\u8a31\u591a\u8de8\u570b\u516c\u53f8\u7684\u6bcf\u500b\u5718\u968a\u90fd\u6709\u4e00\u500b\u4ee5\u4e0a\u7684\u5718\u968a\uff0c\u5728\u5206\u6563\u7684\u5730\u65b9\u5de5\u4f5c\u3002CRM \u89e3\u6c7a\u65b9\u6848\u53ef\u4ee5\u7c21\u5316\u5de5\u4f5c\u6d41\u7a0b\u4e26\u4fc3\u9032\u5718\u968a\u6e9d\u901a\u3002\u5b83\u78ba\u4fdd\u4e86\u6d41\u7a0b\u7684\u6a19\u6e96\u5316\uff0c\u4e26\u589e\u5f37\u4e86\u4e0d\u540c\u570b\u5bb6\u8fa6\u516c\u5ba4\u4e4b\u9593\u7684\u8a0a\u606f\u6d41\u52d5\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) \u7cfb\u7d71\u597d\u8655\u6709\u54ea\u4e9b\uff1f<\/h2>\n\n\n\n<p><strong>\u63d0\u9ad8\u4f01\u696d\u6548\u7387<\/strong><br>\u901a\u904e CRM \u53ef\u4ee5\u89e3\u6c7a\u4f01\u696d\u90e8\u9580\u4e4b\u9593\u8a0a\u606f\u4e0d\u901a\u7684\u554f\u984c\uff0c\u4e5f\u53ef\u4ee5\u5354\u8abf\u5404\u90e8\u9580\u7684\u8a0a\u606f\u548c\u8cc7\u6e90\uff0c\u8b93\u5404\u500b\u74b0\u7bc0\u7684\u904b\u884c\u6709\u4e00\u500b\u7a69\u5b9a\u7684\u4fdd\u8b49\u3002\u5f9e\u800c\u6574\u5408\u4f01\u696d\u7684\u5168\u90e8\u696d\u52d9\u548c\u8cc7\u6e90\u9ad4\u7cfb\uff0c\u4f7f\u4f01\u696d\u7684\u6548\u7387\u5927\u5927\u63d0\u9ad8\u3002<\/p>\n\n\n\n<p><strong>\u7372\u5f97\u66f4\u591a\u65b0\u5ba2\u6236<\/strong><br>CRM \u4e0d\u53ea\u662f\u7528\u65bc\u8655\u7406\u73fe\u6709\u5ba2\u6236\uff0c\u5728\u7ba1\u7406\u6f5b\u5728\u5ba2\u6236\u65b9\u9762\u4e5f\u5f88\u6709\u7528\u3002\u4f8b\u5982\uff0c\u5f9e\u8b58\u5225\u5ba2\u6236\u958b\u59cb\uff0c\u5c07\u76f8\u61c9\u7684\u6578\u64da\u5b58\u5132\u518d CRM \u4e2d\uff0c\u7136\u5f8c\u901a\u904e\u91cd\u9ede\u8ddf\u9032\u6f5b\u5728\u5ba2\u6236\uff0c\u6700\u7d42\u80fd\u5c07\u6f5b\u5728\u5ba2\u6236\u8f49\u5316\u70ba\u65b0\u5ba2\u6236\u6216\u5fe0\u5be6\u5ba2\u6236\u3002<\/p>\n\n\n\n<p><strong>\u63d0\u9ad8\u5ba2\u6236\u5fe0\u8aa0\u5ea6<\/strong><br>CRM \u80fd\u4f7f\u7528\u6236\u7d66\u5ba2\u6236\u63d0\u4f9b\u6700\u5408\u9069\u7684\u670d\u52d9\uff0c\u89e3\u6c7a\u4ed6\u5011\u7684\u554f\u984c\u4e26\u505a\u51fa\u53cd\u61c9\uff0c\u78ba\u4fdd\u5ba2\u6236\u64c1\u6709\u6700\u597d\u7684\u9ad4\u9a57\uff0c\u5f9e\u800c\u63d0\u9ad8\u6eff\u610f\u5ea6\u3002\u800c\u589e\u5f37\u4e86\u5fe0\u8aa0\u5ea6\uff0c\u540c\u6642\u4e5f\u70ba\u516c\u53f8\u63d0\u4f9b\u4e86\u6709\u6548\u4ea4\u53c9\u92b7\u552e\u7684\u6a5f\u6703\u3002<\/p>\n\n\n\n<p><strong>\u5c08\u6ce8\u65bc\u4f60\u7684\u696d\u52d9<\/strong><br>CRM \u7cfb\u7d71\u4e2d\u7684\u6240\u6709\u7d30\u7bc0\u90fd\u662f\u96c6\u4e2d\u7ba1\u7406\u7684\uff0c\u96a8\u6642\u96a8\u5730\u53ef\u7528\uff0c\u5f9e\u800c\u80fd\u5e6b\u52a9\u4f60\u6e1b\u5c11\u4e86\u8655\u7406\u6642\u9593\uff0c\u8b93\u4f60\u66f4\u597d\u7684\u5c08\u6ce8\u65bc\u4f60\u7684\u696d\u52d9\uff0c\u4e26\u63d0\u9ad8\u4e86\u751f\u7522\u7387\u3002<\/p>\n\n\n\n<p><strong>\u6210\u672c\u6548\u76ca<\/strong><br>CRM \u5177\u6709\u6210\u672c\u6548\u76ca\u3002\u8207\u50b3\u7d71\u7684\u696d\u52d9\u65b9\u5f0f\u76f8\u6bd4\uff0cCRM \u7cfb\u7d71\u6240\u6536\u96c6\u7684\u5ba2\u6236\u6578\u64da\uff0c\u80fd\u52a0\u5f37\u4f01\u696d\u5c0d\u5ba2\u6236\u7684\u4e86\u89e3\uff0c\u7c21\u5316\u4e86\u696d\u52d9\u6d41\u7a0b\u7ba1\u7406\uff0c\u4e26\u904b\u7528\u9019\u4e9b\u6d41\u7a0b\u4f86\u63d0\u9ad8\u92b7\u552e\uff0c\u589e\u52a0\u4e86\u54e1\u5de5\u7684\u6548\u7387\uff0c\u64f4\u5927\u56de\u5831\u3002<\/p>\n\n\n\n<p><strong>\u66f4\u597d\u7684\u5ba2\u6236\u670d\u52d9<\/strong><br>CRM \u80fd\u53ca\u6642\u8655\u7406\u5ba2\u6236\u7684\u9700\u6c42\uff0c\u4e26\u4e14\u5f9e\u5ba2\u6236\u90a3\u88e1\u6536\u96c6\u53cd\u994b\u610f\u898b\uff0c\u5f9e\u800c\u53ef\u4ee5\u53ca\u6642\u70ba\u5ba2\u6236\u63d0\u4f9b\u73fe\u6709\u7684\u670d\u52d9\uff0c\u5c0d\u5ba2\u6236\u5efa\u7acb\u826f\u597d\u7684\u95dc\u4fc2\u767c\u63ee\u91cd\u8981\u4f5c\u7528\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u4e00\u500b\u826f\u597d\u7684 CRM \u4e3b\u8981\u529f\u80fd\u7279\u9ede\u6709\u54ea\u4e9b \uff1f<\/h2>\n\n\n\n<p><strong>1\u3001\u6613\u7528\u6027<\/strong><br>\u6613\u7528\u6027\u662f CRM \u7cfb\u7d71\u6700\u91cd\u8981\u7684\u7279\u6027\uff0c\u5b83\u4e3b\u8981\u9ad4\u73fe\u6613\u65bc\u64cd\u4f5c\u4f7f\u7528\uff0c\u5177\u6709\u76f4\u89c0\u7684\u754c\u9762\uff0c\u5145\u8db3\u7684\u6587\u6a94\u548c\u826f\u597d\u7684\u7528\u6236\u652f\u6301\u3002\u7562\u7adf\uff0c\u64c1\u6709 CRM \u7684\u6574\u500b\u904e\u7a0b\u662f\u63d0\u9ad8\u6548\u7387\uff0c\u800c\u4e0d\u662f\u6d6a\u8cbb\u6642\u9593\uff0c\u5f9e\u800c\u80fd\u66f4\u597d\u5e6b\u52a9\u4f60\u7684\u5718\u968a\u63d0\u9ad8\u751f\u7522\u529b\u3002<\/p>\n\n\n\n<p><strong>2\u3001\u6613\u65bc\u6574\u5408<\/strong><br>CRM \u7cfb\u7d71\u652f\u6301\u591a\u7a2e\u6574\u5408\u65b9\u6cd5\uff0c\u5177\u6709\u5f88\u5f37\u7684\u6574\u5408\u6027\u3002\u4f8b\u5982\uff0c\u5b83\u80fd\u5920\u7121\u7e2b\u548c\u4f60\u7684\u96fb\u90f5 \u3001\u884c\u4e8b\u66c6\u3001\u4eba\u4e8b\u7ba1\u7406\u7b49\u6574\u5408\uff0c\u5f9e\u800c\u78ba\u4fdd\u4f60\u7684\u4e0d\u6d6a\u8cbb\u6642\u9593\uff0c\u66f4\u597d\u958b\u5c55\u4f60\u7684\u696d\u52d9\u3002<\/p>\n\n\n\n<p><strong>3\u3001\u9069\u61c9\u6027<\/strong><br>\u4e00\u500b\u597d\u7684 CRM \u7cfb\u7d71\u529f\u80fd\u7279\u5fb5\u662f\u5177\u6709\u5f88\u5f37\u7684\u9069\u61c9\u6027\uff0c\u5b83\u6703\u96a8\u8457\u4f60\u7684\u4f01\u696d\u767c\u5c55\u58ef\u5927\uff0c\u4e26\u63d0\u4f9b\u9748\u6d3b\u6027\u4ee5\u6eff\u8db3\u4f60\u4f01\u696d\u7684\u7576\u524d\u548c\u672a\u4f86\u9700\u6c42\uff0c\u5176\u4e2d\u5305\u62ec\u591a\u7a2e\u6a21\u584a\uff0c\u529f\u80fd\u548c\u53ef\u80fd\u7684\u6574\u5408\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>\u5982\u679c\u60f3\u4e86\u89e3\u66f4\u591a\u95dc\u65bc\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) \u7cfb\u7d71\u6216\u76f8\u95dc\u5ba2\u6236\u670d\u52d9\u7cfb\u7d71\u53ef\u4ee5\u5230\u4ee5\u4e0b\u7684\u7db2\u7ad9\u67e5\u770b <\/strong>\u3002<\/p>\n\n\n\n<p>Intimate Call Manager : <a href=\"https:\/\/www.intimatecallmanager.hk\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.intimatecallmanager.hk<\/a><\/p>\n\n\n\n<p>Intimate System : <a href=\"https:\/\/www.intimatesystem.com\/index.php\" target=\"_blank\" rel=\"noreferrer noopener\">www.intimatesystem.com<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.intimatecallmanager.hk\/\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/PC-intimate.jpg\" alt=\"\" class=\"wp-image-229\" width=\"400\" height=\"317\" srcset=\"https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/PC-intimate.jpg 800w, https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/PC-intimate-300x238.jpg 300w, https:\/\/www.mypbx.com.hk\/blog\/wp-content\/uploads\/2021\/02\/PC-intimate-768x609.jpg 768w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n\n\n\n<p style=\"font-size:1px\">\u8cc7\u6599\u4f86\u6e90 : \u77e5\u4e4e\u9053\u4e00\u4e91<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08 CRM \uff09\u53ef\u4ee5\u7406\u89e3\u70ba\u4e00\u500b\u4f01\u696d\u5982\u4f55\u8207\u5ba2\u6236\u4e92\u52d5\u4e26\u5efa\u7acb\u6301\u4e45\u95dc\u4fc2\u7684\u8853\u8a9e \u3002\u4f5c\u7528\u662f\u4f7f\u4f01\u696d\u53ef\u4ee5\u6536\u96c6\uff0c\u5206\u6790\uff0c\u7de8\u8f2f\u548c\u5b58\u5132\u6709\u95dc\u7684\u6f5b\u5728\u5ba2\u6236\u548c\u7576\u524d\u5ba2\u6236\u7684\u8a0a\u606f \u3002<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u4ec0\u9ebc\u662f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) ? - MyPBX Blog \u96fb\u8a71\u7cfb\u7d71 Call Center \u89e3\u6c7a\u65b9\u6848<\/title>\n<meta name=\"description\" content=\"\u4ec0\u9ebc\u662f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) ? - MyPBX Blog \u96fb\u8a71\u7cfb\u7d71 Call Center \u89e3\u6c7a\u65b9\u6848 \u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08 CRM \uff09\u53ef\u4ee5\u7406\u89e3\u70ba\u4e00\u500b\u4f01\u696d\u5982\u4f55\u8207\u5ba2\u6236\u4e92\u52d5\u4e26\u5efa\u7acb\u6301\u4e45\u95dc\u4fc2\u7684\u8853\u8a9e \u3002\u4f5c\u7528\u662f\u4f7f\u4f01\u696d\u53ef\u4ee5\u6536\u96c6\uff0c\u5206\u6790\uff0c\u7de8\u8f2f\u548c\u5b58\u5132\u6709\u95dc\u7684\u6f5b\u5728\u5ba2\u6236\u548c\u7576\u524d\u5ba2\u6236\u7684\u8a0a\u606f \u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mypbx.com.hk\/blog\/\u4ec0\u9ebc\u662f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406-crm\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u4ec0\u9ebc\u662f\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406 ( CRM ) ? - MyPBX Blog \u96fb\u8a71\u7cfb\u7d71 Call Center 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